Enhancing user experience – www.lawyal.com.au

At LAWYAL, we’re always looking at ways we can improve user experience on our site, both for our clients, and our lawyers. Today, we rolled out some changes that will make accessing your matters much simpler.

Let’s first take a look at a screenshot of the new dashboard, the page at which you land after logging in:

client-dashboard

On the right, under “active matters”, matters are now displayed in a more readable list format. Clicking on the zoom icon on each row will display the content of that matter. Up to 20 matters are displayed per page.

On the left sidebar, there are now quick links to retrieve both active and closed matters with a count of each type displayed in parentheses. These counts are self-updating i.e. a page refresh is not required to update the count values.

We have also introduced a “navigation” panel to the left sidebar, mirroring the navigation also available on the main navigation bar.

Beneath the navigation panel is a new “actions” panel. Currently, you can create a new matter (i.e. instruct LAWYAL from here) and we anticipate more features being accessible here in the future.

When you select a matter to view, you are taken to the matter details page:

matter-view
matter-view-2

Here, you can:

  1. Subscribe to or unsubscribe from the matter. Subscribing will allow you to receive email notifications when the matter is updated, e.g. when a document is uploaded, a comment posted or an advice given. Unsubscribing stops email notifications for the selected matter;
  2. View the content of the matter;
  3. View and post comments;
  4. Upload and download supporting documentation;
  5. Download any quote, advice or invoice documents;
  6. Search for other matters. Search results are displayed above the selected matter.

We think that this is a much cleaner layout than before and expect that navigating around your matters will be far more intuitive. As always, we welcome feedback from our users.

We have many more features in the pipeline and will keep you updated on our progress.

About Leonie Chapman

LAWYAL Solicitors, your dependable online law firm. For loyal, accurate and affordable legal advice, without having to leave your home or office!
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